customer satisfaction
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Thank you for considering Sockeye Homes for your project. I’ve personally been blessed with thousands of happy clients in over two decades from where I first started to this day. It’s a testament to our great team, price and attention to quality. But through one tough experience we learned something very important: Client-Contractor interview is a two-way street. As much as you want to find out about us, we want to get to know you. And if we find that you and we are not seeing eye-to-eye on the goal (that is for YOU to enjoy the home we build or remodel), we should not be engaged in the project. After all, building you your dream custom home or remodel is much more than a builder/homeowner relationship. It takes a trusted partnership with honesty and openness to communicate (much like a marriage!). So, to start off, I want to welcome you to call or email me any time about any questions (we can also provide you with a long list of references you can call). Because that’s where it all begins. We look forward to working with you!

Tod Sakai (Ephesians 6: 10-20)
Owner & President of Sockeye Homes
NAHB Certified Graduate Builder & Remodeler
2016 Vice Chair – BIA of Washington Remodeler’s Council

Video Testimonials


Written Testimonials

On a scale of 1 -10, I would give Sockeye Homes an excellent 10++ rating. From the on set of the project to completion, I had complete confidence it would result in exceptional quality and within timeline. It was actually completed 3 weeks early.
These are the areas I was most impressed with:
  • Detailed pricing and Scope of Work; no pressure sales or over-sell.
  • Quality, skill level and personalities of staff including Tod, Kristin, Andy, John and Eric. I thoroughly enjoyed working with all of you and will miss having you around. Your (sub)contractors were good, too.
  • Responsiveness + Communication; the weekly update was a really nice touch to the project. Your ongoing responsiveness was awesome.
  • The result was exactly what I wanted. Thanks for helping me put a dream into reality. Without your expert guidance, it may have turned out different. I absolutely love it.
  • You have a great company going and I see you being very successful as time goes on. You all work together great + it’s obvious that you all enjoy your work and want to be there.
Best of Luck!
C. Plymale

Original Testimonial

To All Concerned,

Sockeye Homes has recently completed an addition to my home. Specifically, a room addition complete with bathroom. The finished product is absolutely grand.

The workmanship is excellent. Customer service is beyond belief, and the workers are very conscientious, honest and trustworthy.

Tod Sakai, owner, explained everything that was done, and always consulted with me on any changes necessary. He and his wife Kristin were so patient with me, and all my concerns and questions were answered promptly.

I would and will recommend this company, without any reservations. If I decide to expand any other room, I would only hire this corporation.

If you have any questions, or would like to see the addition, please feel free to call me. I would also invite you to see the completed project.

Very Sincerely,
Janice “Sam” Calendine Sabin

Original Testimonial

We appreciate your “Customer Satisfaction First” attitude. You have always shown sincerity and efficiency when dealing with issues of concern.

Both of you, Tod and Kristin and your crew members – mainly Andy and John, have treated the customers like friends. This showed on many of the detailed work which might not be required but demonstrating experience and wonderful workmanship. Kristin’s feminine and artistic touch is highly appreciated!!

Tod is a visionary leader who can visualize “Before” & “After” situations and explain to customers. This is a great asset.

Kristin’s guidance on material selection was very valuable. Her quest for perfection is evident in seeking the right match for each installation. Without her tenacity we would have settled for one large mirror in the powder room instead of a high quality mirror.

The Chens

Original Testimonial

Our experience with Sockeye Homes was positive from beginning to end. All appointments were met promptly, everything was professional, care was taken
to protect floors and keep things functional while our bathroom was under construction and the results look beautiful.

Thanks Tod + Kristin!
The McMorris Family

Original Testimonial

I appreciated the quality + professionalism. Tod + Kristin bring to the job a highest caliber.  I would recommend their degree of excellence + merit to others.

Best Regards,
Pamela Y. Schmidt

Original Testimonial

We had an excellent experience with Sockeye Homes! The quality of work and customer service were outstanding. We wouldn’t hesitate to use Sockeye Homes again for future projects.

Ruth and Joe Cerna

Original Testimonial

Kristin

I had a wonderful experience working with Sockeye Homes. They addressed all of our concerns and answered all of our questions to our satisfaction.

They are efficient and anxious to please. The foreman was way to find and responded to questions and concerns without hesitation. He took time to explain things that I did not understand.

One worker walked through my house looking for errors and stated “I look at your house as I would look at my own house. I want things to be as nice for you as they are for me.”

Great Job Sockeye!

Sybil Brown

Original Testimonial

It has been such a blessing to work with Tod and Kristin.

When we first talked about buying a new home and have it built for us, one of the first responses that I got was, “Oh my, that is a very stressful process.”

I can say that our experience with Tod and Kristin has been everything but stressful. We absolutely fell in love with the Model home when we first saw it,  and Tod and Kristin have went above and beyond to make sure we are going to be very comfortable and happy in our new home. They have gone out of their way to make sure things would work out for us and have blessed us on numerous occasions with their great generosity.

My husband is terminally ill and they have made sure his transition to the new home would be as comfortable as possible by putting in a special shower that would fit his needs. They also considered the needs of my children and their ages and put a special deep tub in their bathroom.

The ease of working with Tod and Kristin and the lengths they have been willing to go to for us has been tremendous and has made this experience one that will be treasured for all the years to come that we will be in our new home.

God Bless you Tod and Kristin, and your little Hannah too!

The Mezzie family!

(sent via email)